You’ve been in a major accident or your car has experienced some cosmetic/structural damage because of bad weather condition. Either way, you want the dents, dings and scratches fixed as soon as plausible. Entrusting your prize vehicle to really auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have the best interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be checked out.” Seems Arizona’s new attorney general is putting a sting operation into effect in california that will “determine if those in the business of car repair are increasingly being honest with their account holders.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that their cars require expensive add-on services when they really don’t. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s not surprising recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that get their customers’ best interests in mind. Recently, EMC Publishers reported that your “Local auto repair shop [had been] recognized by BBB for its values.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in every area of business by owned and operated repair service provider secured the win.
One of the ways in which the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective always be getting you back on the road quickly and with the confidence that your vehicle has been restored meant for complete satisfaction. ICAR Gold class certification also translates that your auto repair technicians have obtained the highest credentials in the industry to get the task finished right.
Another way that will the auto repair service walked away at a time honor was getting the time regrowth to its customers, in plain, non-technical language, what repairs their car needed and what options were available inside. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative constituents. Watch out for auto body shops that use knock-offs or cheap imitations but cost you just slightly under a competitor the actual reason committed to the real deal and backs it up by using a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in worries that you’re being ripped off by your auto repair merchant. A reputable car body team focuses on by taking your stress out of the process with focus on detail from quote, to insurance agency document approvals, all the way through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777